CLINTON — Dr. Jessica Price said Friday that she tries to make her veterinary practice, Clinton Pet Vet, a “laid-back, friendly place.”
From the outside, her business at 60 Dwight Ave. looks like a house with green shutters. Inside, the office parrot, Tara, perched languidly in her cage.
“Yes, you’re going to run into troubles because some people want the big fancy, dancey hospital,” she said as a black kitten coiled through her arms. “That’s not me, and I don’t think it ever will be.”
The Clinton Pet Vet recently won a 2019 Small Business Excellence Award from the U.S. Small Business Administration’s Syracuse District Office.
Small businesses were selected based on a company’s longevity, innovation, sales growth, increased employment, ability to overcome adversity or community contributions, according to a news release from the SBA. The Pet Vet of Clinton was the only winner from Oneida County.
“The award acknowledges the success (Price) has achieved in growing her business and the significant advancements in traditional and holistic pet care (Price) provides to the community,” Shelby Sweet, the administration’s Mohawk Valley small business advisor, stated in a press release.
Price took over Clinton Pet Vet in August of 2015 after working as an associate in the store for 15 years. She began with four employees. She now employs 12.
She has also increased her clientele, which allows that larger staff to “run things more efficiently.”
“I think that I do an okay job at what I do,” Price said as to what makes her successful. “All I am is me … I try to treat (every customer’s pet) as if I was seeing my own pet.”
Price said that innovations in her business include reaching out to customers through social media and setting up an online reminder system for her customers.
She also invested in laser heat therapy and uses other types of holistic medical techniques.
She complimented her staff in the business’ growing, adding that, through the ups and downs, “your team is what makes or breaks you.”
“Can you compete with some of the larger, corporate places? No,” she said. “I also think that people that go to a single small business owner hospital notice a difference.”
Other winning regional businesses include Ray Brothers Barbeque and Devine Gardens LLC in Madison County. There were no winners from Herkimer County listed on the Syracuse District website.
Contact reporter Joseph Labernik at 315-792-4995 or follow him on Twitter (@OD_Labernik).